Last updated: May 2026 · Storm Dispatch — sole trader, United Kingdom
Storm Dispatch is a sole trader registered in the United Kingdom. We are committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains your rights as a data subject and how to exercise them.
For full details of what data we collect and how we process it, please read our Privacy Policy.
This depends on how you interact with Storm Dispatch:
Right of access (Article 15)
You can request a copy of the personal data we hold about you — a Subject Access Request (SAR). We must respond within one calendar month (extendable by two further months for complex requests, with notice).
Right to rectification (Article 16)
You can ask us to correct inaccurate personal data or complete incomplete data. We will act within one month.
Right to erasure — “right to be forgotten” (Article 17)
You can request deletion of your personal data where: the data is no longer necessary for the purpose it was collected; you withdraw consent and there is no other lawful basis; you have objected and our legitimate interests do not override yours; or the data has been unlawfully processed. This right is not absolute — we may retain data where required by law (e.g. tax records).
Right to restriction of processing (Article 18)
You can ask us to pause processing your data whilst a rectification or objection request is being assessed.
Right to data portability (Article 20)
Where we process your data by automated means on the basis of consent or contract, you can request a copy in a structured, commonly used, machine-readable format (e.g. JSON or CSV).
Right to object (Article 21)
You can object to processing based on our legitimate interests. We must stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defence of legal claims.
Right to withdraw consent (Article 7)
Where processing is based on your consent (e.g. marketing communications), you can withdraw consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
Rights relating to automated decision-making (Article 22)
Storm Dispatch does not make solely automated decisions that produce legal or similarly significant effects about individuals.
Submit a request to: [email protected]
Please include:
We will acknowledge receipt within 5 working days and respond in full within one calendar month. We may ask for additional information to verify your identity before processing your request — this is to protect you.
There is no charge for exercising your rights unless a request is manifestly unfounded or excessive, in which case we may charge a reasonable fee or refuse to act, with written explanation.
Customers who have registered on an operator's customer app can request deletion of their account and personal data by navigating to Profile → Request data deletion within the app. This request is routed to the operator (as data controller). If you do not receive a response within 30 days, you may escalate to us at [email protected].
Storm Dispatch is in the process of registering with the Information Commissioner's Office (ICO) as required under the Data Protection Act 2018. ICO registration is mandatory for organisations that process personal data for commercial purposes. Our registration application is in progress and will be confirmed here once complete.
If you are unhappy with how we have handled your personal data or responded to a rights request, you have the right to lodge a complaint with the ICO:
Information Commissioner's Office
Website: ico.org.uk
Helpline: 0303 123 1113
Live chat: available via ico.org.uk
We would appreciate the opportunity to address your concern before you contact the ICO — please email us first at [email protected].
Data protection enquiries: [email protected]
Storm Dispatch · United Kingdom